About Us | Shipping | Returns | Privacy         About Us ActiveDogToys.com is committed to bringing you the most unique and hard-to-find dog toys on the market. We are also committed to the quality of our products and only select products to be in our exclusive lineup that meet our rigid quality and manufacturing guidelines. We select our products based on their uniqueness, ruggedness, durability and safety.       Most of the dog toys we choose are to be used by both you and your pet. The joy of pet ownership is the friendship that is developed when owners and pets have fun together.       You won't see any toys like ours in the stores. That's because we're three steps ahead of our competition. Our creative staff of pet lovers is constantly searching for new and unique products BEFORE they hit the market. Our products are so new that we sometimes find them before they are even stocked in the manufacturer’s own warehouse! We are always looking for new ways to amuse and entertain our animals as well as yours. You can look to ActiveDogToys.com to be the leader in innovative dog toy products. From automatic bubble blowers for dogs to remote-control tennis ball launchers to even crazier and more outrageous dog toys - we have it all!         Shipping      We ship our dog toys anywhere in the 48 contiguous United States and Canada. All orders ship out within 1 business day by UPS or DHL insured ground delivery or USPS. Our shipping rate chart is as follows:       Shipping rates For U.S. orders: Order Total - Add: Up to $25.00 -$7.95 $25.01 to $50.00 - $8.95 $50.01 to $75.00 - $10.95 $75.01 to $100.00 - $12.95 $100.01 to $125.00 - $15.95 $125.01 to $150.00 - $21.95 $150.01 to $250.00 - $24.95 $250.01 to $300.00 - $37.90 $300.01 to $400.00 - $40.95 $400.01 to $450.00 - $53.85 $450.01 to $550.00 - $58.95 $550.01 to $600.00 - $72.80 $600.01 and up $75.95         Shipping rates for Canadian orders: Order Total - Add: Up to $25.00 - $9.95 $25.01 to $50.00 - $10.95 $50.01 to $75.00 - $12.95 $75.01 to $100.00 - $15.95 $100.01 to $125.00 - $18.95 $125.01 to $150.00 - $29.95 $150.01 to $250.00 - $31.95 $250.01 to $300.00 - $41.90 $300.01 to $400.00 - $44.95 $400.01 to $450.00 - $60.85 $450.01 to $550.00 - $63.05 $550.01 to $600.00 - $79.80 $600.01 and up - $81.95         Massachusetts Sales Tax: We are required to collect 5% sales tax on orders shipped to Massachusetts.         Returns If for any reason you are not completely satisfied with your purchase from ActiveDogToys.com, simply return it within 30 days of receipt for a prompt and friendly refund or exchange. If your product is defective, it is covered under a 1 year limited warranty and will be exchanged for a new unit. Just email us at: returns@ActiveDogToys.com with your name, phone number, order number and the product's condition and we will send you our return instructions. Return shipping is at your expense -- We do not refund outgoing shipping. (Sorry, we cannot accept COD's.) We strongly recommend shipping and insuring your return through United Parcel Service (UPS)         Your Privacy Online At ActiveDogToys.com, we ensure our customers' privacy. You can be confident that we do not sell or exchange email addresses with third parties. As a visitor to ActiveDogToys.com, our web site can automatically recognize your internet service provider, but does not identify you as an individual. For customers who make a purchase at our online store, we do collect information on which pages were viewed on our site. We use this information to improve the information on our site. We also record information given during the order and registration processes - and we keep this information confidential. This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information. Information provided while placing an order will be handled according to the policy in effect at the time of the order. From time to time we may change our policies, and any such changes will be reflected in these policy statements. Concerned customers should review these statements for changes when revisiting the site. Thank you for taking the time to look for dog toys on ActiveDogToys.com. We hope your dog loves all the fun, new and unique dog toys we have to offer. We strive to have the best and hardest-to-find dog toys to keep dogs happy and active!